08-Mar-2010 08:59 PM
Hi..
Everytime I need to do a HardReset or even a SoftReset to my phone, an automatic message is send to Nokia for activating "MyNokia" service!! This message is sent to Nokia, to a German Number!!!, +491771787772, so it has a cost of 0.60€ each message!!!
I have a 5800XM. In previous firmware versions it was possible to cancel sending this message, but with v40 version, it is impossible!!!. So, every time I need to do a reset to my phone (and believe me, Nokia, my 5800 has already suffered at least 5 or 6 Hard Resets and maybe 4 soft-resets.. I'm tired of symbian bugs, or another software bugs who make your OS inestable).
So Nokia, Who may I contact to take my money back??? In your servers, you must have a record of a lot of messages from my mobile number, so it would not be difficult for you to check this situation and give me my money back.It's acceptable to send a message, maybe two in automatic mode, but no one in EVERY reset. What a business for operators.. how many Nokia mobile phones all around Europe sending a message (remember, an INTERNATIONAL message, which has a 4x cost ) to THIS NOKIA NUMBER!!
09-Mar-2010 04:55 AM
Log in to My Nokia with a PC, edit your profile.
31-Mar-2010 03:23 PM
I said the same! everytime that I reset my device I send a SMS to nokia without ask me permission.
**bleep**ing nokia! i'll never buy other nokia because they don't respect my privacy!